Introduction

Carnival Maritime GmbH is part of Carnival Corporation and serves the brands of AIDA Cruises and Costa Crociere as their marine service unit. The company bundles marine operation competencies and best practices providing the highest safety, health, environmental and compliance standards for cruising. With the aspiration of achieving net carbon-neutral ship operations by 2050, Carnival Maritime has established a new center of excellence with a specific mandate to support the company by defining and executing the decarbonization strategy and its associated multidimensional technological challenges. With its service and innovation, Carnival Maritime enables the vessels of AIDA Cruises and Costa Crociere to meet the current and future needs of the cruise industry.   
 
If you want to join our company based in Hamburg, and be part of our culture this is your opportunity, we are looking for a suitable candidate to fill the following position: 

Your Tasks

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Embark on a thrilling journey in the IT world. As a Working Student, you will ensure the maintenance of the technological infrastructure of our company. You will provide essential support ensuring that technology related concerns are addressed promptly and effectively. Through your hand-on approach, you will significantly contribute to the smooth operation of the organisation’s IT environment.
Chart your course to success as a part of our IT Team! Your journey starts now!

  • Providing support for employees and specialist departments at 1st level
  • Ensuring support requests are followed up and documented
  • Preparing and configuring equipment for the local users, and provide necessary guidance
  • Following up the support process within the ticket system

Your Profile

  • You are currently enrolled for a bachelor's or master's degree program in technology, computer science, mathematics, or equivalent studies 
  • Ideally, you have gained first working experience in the IT sector
  • You possess basic to intermediate knowledge in one of the following fields: desktop workstations, computer networking and security, cloud services, MS Office / MS365 applications, video conference and VoIP systems
  • You are open-minded and have a willingness to learn new and business applied technologies and take initiatives to find solutions to the problems
  • You are service-oriented, enjoy working in a team and have good interpersonal as well as analytical skills
  • You have very good English skills! (English is our company language)
     

We Offer:

  • 30 days of holidays per year 
  • Flexible working hours & the possibility to work from home for up to three days per week, providing a healthy work-life balance and increased convenience
  • The flexibility of working remotely for up to 10 days a year across Europe
  • The opportunity to work with international experts from more than 40 nationalities in a dynamic and vibrant team, fostering a working environment that promotes Speaking Up, Respecting and Protecting, Improving, Communicating, Listening, Learning, and Empowerment. 
  • Cruises at exclusive discounted prices for all employees, and additionally their family & friends (as from 6 months seniority)
  • Exclusive employee benefits and access to corporate perks and offers
  • Employers’ contribution to ProfiTicket for local transport 
  • Diverse learning and development possibilities, enabling you to expand your knowledge and skills in our organization
  • Participation in the company pension scheme (starting in your third-year seniority) 
  • Free use of the pool bicycles for leisurely strolls during your lunch break or weekends
  • A modern headquarters located in the heart of the HafenCity, an innovative urban district that embraces its proximity to the Elbe River

Interested?

We offer a challenging opportunity in a multinational work environment with English as our company language. We look forward to receiving your application via our career portal www.carnival-maritime.com.